Rakuten Intelligent Operations

Move from reactive to proactive intelligent operations

AI-powered, vendor-agnostic foundation suite that intelligently orchestrates multi-vendor, multi-technology, and multi-domain networks. 

One investment, End-to-end 
network intelligence

One investment, E2E network intelligence

Single AI-powered foundation for end-to-end network visibility and automation. 
Beyond service management and orchestration

Beyond service management and orchestration

Next-gen solution that goes beyond SMO to deliver comprehensive network intelligence and control. 
Multi-vendor and Multi-technology integration

Multi-vendor and  Multi-technology integration

Cloud-native and vendor-agnostic interoperability, offering flexibility and scalability across Open RAN, legacy, and hybrid networks. 
AI-powered service orchestration and slice management

AI-powered service orchestration and slice management

Network slicing automation enhancement for efficient resource allocation, predictive scaling, and SLA adherence across multiple network domains. 
Real-time digital twin for Xg and beyond

Real-time digital twin for Xg and beyond

Single source of truth for network automation, AI-driven optimization, and monetization, ensuring operators stay ahead of 5G, 6G, and future technologies. 

A foundation suite for AI-driven network intelligence

Designed for the next-gen of telco and enterprise operations

The telecom industry’s shift towards multi-vendor, multi-technology, and AI-driven networks requires more than incremental OSS upgrades—it demands a real-time, intelligent foundation that can unify, automate, and optimize network operations. Rakuten Intelligent Operations delivers the intelligence, automation, and adaptability operators need to:

  • Optimize and automate network operations across legacy and modern architectures.
  • Enhance 5G slicing and service orchestration with real-time AI-driven intelligence.
  • Monetize network insights through an open, API-driven ecosystem.
  • Future-proof their networks with AI-powered automation and cloud-native scalability.
Service Assurance
Service Assurance
Automation and 
Service Orchestration
Automation and Service Orchestration
RAN Intelligent Controller Platform
RAN Intelligent Controller Platform
The Rakuten Intelligent Operations success story at Boost Mobile and the value it brings to our network is an excellent example of vision leading to innovation and delivering substantial results. This “single-pane-of-glass” concept is something I have heard every vendor pitch over the years, but nobody has delivered it quite like Rakuten Symphony.
- Dawood Shahdad, VP, Wireless Core Engineering, Boost Mobile
boost mobile

Simplify your intelligent operations journey

Ingest & Normalize Data

Ingest and Normalize Data

Efficiently collect, process, and standardize diverse telecom data for seamless operations.
Predictive, Intent-based Automation

Predictive, Intent-based Automation

Leverage AI-driven insights to automate network management proactively.
API-First, Cloud-Native & Future-Ready

API-First, Cloud-Native

Ensure modular, scalable, and interoperable OSS with cloud-native architecture.
Real-time 
Assurance

Real-time Service Assurance

Continuously monitor and optimize network performance with real-time analytics.
Digital-twin Architecture

Digital-twin Architecture

Create virtual network replicas for advanced simulations, testing, and optimization.

1400+

integrations
supported

2.4K+

operational
nodes

1500+

datacenters
auto provisioned

90%

trouble tickets
auto created

120+

sites
auto provisioned

Intelligent operations for end-to-end networks

Industry proven automation, built on an AI platform

Turning challenges into success stories​

Europe’s most modern mobile network built by Rakuten Symphony

In December 2023, the German mobile network provider 1&1 launched Europe's first fully virtualized 5G network based on Open RAN compliant architecture. Building off the data center build, and using Rakuten Site Management and other tools, 1&1 was able to integrate end-to-end site creation, including data center racking and stacking, and deployment of cloud layer and applications. 

Read the case study
  • Analytics/Automation; OSS/BSS; Cloud Networking; Top Changemaker
  • Orchestration Award
  • Best Made in India Telecom Innovation and Best India Telecom Exporter of the Year
  • Market Development & Monetization Award for Rakuten Mobile & Rakuten Symphony AI Platform
  • Most Innovative Cloud Offering
  • Japan Report 5G Download Speed, 5G Upload speed, Overall Upload Experience, 5G Global Mobile Network Experience Awards
  • Analytics/Automation; OSS/BSS; Cloud Networking; Top Changemaker
  • Orchestration Award
  • Best Made in India Telecom Innovation and Best India Telecom Exporter of the Year
  • Market Development & Monetization Award for Rakuten Mobile & Rakuten Symphony AI Platform

Latest news and updates

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